Très satisfaite de mes achats et du service après vente. Je recommanderai sans hésiter.
I’m not someone who typically likes perfumes or fragrances. In fact, strong perfumes or colognes often give me a headache, so I was honestly surprised when I tried these samples.
I took the fragrance test and ordered the samples, and I have to say—they are all amazing! What I love most is that they don’t overwhelm me or give me a headache like traditional fragrances can.
The fragrance that really stood out to me was Sandalwood Sacré. I’m a certified yoga instructor, so fragrance is meaningful to me when it connects with a sense of calm, grounding, and mindfulness. Sandalwood feels especially aligned with my yoga practice.
I loved it so much that I just ordered the larger size. ❤️
I never thought I would say this, but I think I finally found a fragrance I truly enjoy!
I had an issue with my order, which unfortunately was marked as delivered by the Italian postal service even though I never received the parcel. I contacted Le Jardin Retrouvé and, despite the problem being completely outside of their control, they were extremely helpful and professional throughout the whole process.
They investigated the situation, kept me informed and, most importantly, offered to send me a replacement without hesitation.
A special thank you to Haya, who was incredibly kind, understanding and helpful, even providing me with her direct email address in case I needed any further assistance.
The problem was caused by the shipping service, not by Le Jardin Retrouvé, but they handled the situation exceptionally well and went above and beyond to make things right.
I have ordered from them before and, after this experience, I would definitely order from them again.
Highly recommended for both their products and their customer service!
Easy and great customer service. Quick delivery too. Highly recommend
I have a number of these wonderful mood enhancing fragrances everyone is a delight to use and I have so many compliments. Whatever one you choose, you will not be disappointed. The art work on the bottles are unique and so pretty. This My favourite brand and I will definitely be visiting their shop on my visit to Paris next year.
Esperienza di acquisto molto positiva. Mi sono affidata al test per valutare le mie fragranze preferite ed è stato molto divertente e interessante. Il pacco è arrivato subito, accompagnato da un bellissimo biglietto e delle meravigliose decorazioni di ogni fragranza. Un'attenzione al dettaglio che è una coccola in più e che mi ha fatto davvero piacere ricevere. Un acquisto che non è solo un acquisto, ma un'emozione!
Grazie di cuore Le Jardin Retrouvè
It was great. I had a small issue with the delivery, but the customer service rep was very useful and responsive